Privacy Policy

1. Introduction

HallmarkOC, operated by Andre Ashworth, respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it. It applies to our website and to the HallmarkOC mobile app (iOS/Android).

By using our website, mobile app, or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use collected information to:

• Provide and manage our services
• Communicate with you regarding projects, billing, and support
• Process payments and subscriptions
• Maintain, secure, and improve our website and services
• Comply with legal or regulatory requirements

We do not sell your personal information.

4. Payments & Third-Party Services

Payments are processed securely through third-party payment providers such as Stripe. HallmarkOC does not store full credit card details.

We may also use third-party services for:

• Website hosting and infrastructure
• Analytics and performance monitoring
• Email communication and support
• Security, DNS, and SSL services (such as Cloudflare)

These third-party services have their own privacy policies governing how they handle your data. For example, the HallmarkOC mobile app may send payment/checkout information to Stripe to complete transactions, and may send email notifications to our team using a third-party email provider.

When you complete a payment through Stripe, your information is handled under Stripe’s privacy policy. When the app sends email notifications, those messages are delivered by our email provider(s) under their applicable privacy policies.

5. Data Sharing & Disclosure

We do not share your personal information except in the following cases:

• When required to provide a requested service
• When required by law or legal process
• To protect our rights, property, or safety
• With trusted third-party providers necessary to operate our services

6. Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and project-related information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

Clients may request deletion of their data after services are completed, subject to legal or billing requirements.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to personal data we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data
• Opt out of non-essential communications

Requests can be made by contacting us using the information below.

9. Cookies & Tracking

HallmarkOC may use basic cookies or similar technologies to ensure website functionality and analyze site usage. You can disable cookies through your browser settings if you prefer.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with an updated revision date.

Continued use of our services after changes are made constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us:

12. Mobile App (iOS/Android)

When you use the HallmarkOC mobile app, you may submit information that includes your contact details (such as name, email, and phone), details about the project or service you are requesting, and (when applicable) payment details needed to initiate checkout.

For payments, the mobile app initiates checkout through Stripe. The app also may communicate with our backend to create checkout sessions or submit build requests. If you choose to be contacted, we use your preferred method to follow up about your request or support needs.

This Privacy Policy applies to personal information collected through the mobile app, and you can review our Terms of Service at /terms.